Refund and Cancellation

Refund policy

Our policy is valid for a period of 30 calendar days from the date of the purchase. If you are not satisfied with the service for any reason you can ask for a refund. A pro-rated refund will be issued for the unused portion of the services. If the period of 30 days has lapsed since the purchase, we can't, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

 - Customer's account must be in good standing

If the conditions listed above are not met, we reserve the right not to issue a refund.

Account in Good Standing : Comprehensive and Interview Course Packages

Customer of Good Standing : For Customers purchasing the Comprehensive Course, payment options are either in full prior to commencement of course or 2 installment payment agreements: Prior to commencement of first Module session ( Applicant Assessment) and prior to commencement of second Module session( Application Review). Refunds will be honered for customers adhering to recommended scheduing timeline and performing in accordance to aggreed upon goals and objectives outlined in coaching sessions.

For Customers Purchasing the Interview Course: payment option is expected in full prior to commencement of course. Course Timeline is offered for 30 days duration. Refund timeline for Interview Course is 15 days instead of 30 and is prorated for unused portion of course only.Refunds will be honered for customers adhering to recommended scheduing timeline and performing in accordance to aggreed upon goals and objectives outlined in coaching sessions.

Cancellation

Customers can cancel service at any time. Refunds for canceled services will only be honered as previously stated in Policy. Customers forfeit all access to coaching resources upon cancellation. Any information collected will be returned to customer or discarded.

Contacting us

If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to dentprep@pgpdentalconsultancy.com

This document was last updated on August 30, 2020